Privacy Policy
Sydney Structural Solutions Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard information through our online platform and related services.
Information We Collect
We collect personal information that you provide directly to us, as well as data automatically gathered when you use our services to ensure effective communication, project management, and service delivery.
- Contact details such as name, phone number, email address, and postal address.
- Project information and documentation you submit for construction, engineering consulting, or refurbishment services.
- Technical data such as IP address and browser type collected via cookies and similar tracking technologies.
How We Use Your Information
Your personal information is used solely to provide, operate, and improve our construction and consulting services, comply with legal obligations, and communicate with you regarding your projects.
- To perform contractual obligations related to construction and project management.
- To respond to your inquiries and provide customer support.
- To maintain security and prevent fraudulent or unauthorized activities.
- To comply with applicable laws, regulations, or legal processes.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in delivering services, subject to confidentiality and data protection obligations.
- Contractors and subcontractors involved in your construction or renovation projects.
- Professional advisors, such as legal or accounting services, when necessary.
- Government and regulatory authorities when required by law.
Your Rights and Choices
Under applicable privacy laws, including the Australian Privacy Act and GDPR principles where applicable, you have the right to access, correct, or request deletion of your personal data. You may also object to or restrict certain processing activities.
- Request access to the personal information we hold about you.
- Request corrections to incomplete or inaccurate data.
- Withdraw consent for processing, where processing is based solely on your consent.
- Object to processing based on legitimate interests or direct marketing.
To exercise these rights or for any questions about this policy, please contact us at our physical address below.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse related to our construction and consulting activities.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce agreements.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to improve user experience and analyze site usage. You may manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. We encourage you to review this policy from time to time for any updates.
Contact Information
Sydney Structural Solutions Pty Ltd
78 Harrington Street, Suite 3, Sydney, New South Wales, 2000, Australia
Phone: +61 2 9123 4567